Privacy and Cookie Policy - Octink




Privacy and Cookie Policy

This policy covers the data collected by the company, Octink, how it is used, how it is protected, and the users’ ability to control the collection and use of their personal data.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Forms related cookies
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

What is Personal Data?

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

The personal data Octink may collect from/process on you is:

Personal data type: Source:
First name, last name, business name, email address, telephone, comments. Website enquiry forms.
IP address, Google analytics, cookie data for use in retargeting marketing. Facebook and other social media, our owned websites, Google analytics data, Google Adwords.

What information will Octink collect and process?

The information Octink collects and processes is as follows:

  • Name
  • Address (if applicable to service requested)
  • Telephone (if applicable to service requested)
  • Email Address (in order for us to provide service requested)
  • Company Name
  • Data that you provide us with (in order for us to provide service requested)

How we use your information?

This privacy policy tells you how we, Octink, will use your personal data for reasons including:

  • Contact information (such as email address and other ways of communication) – to provide you with access to certain features of our services and to inform you about relevant information concerning use of our services including providing you with information to meet your enquiries.
  • Searches and activity – to improve your user experience and provide you with more relevant content.
  • Browsing information – to analyse the behaviour of our users and improve services.

Why does Octink need to collect and store personal data?

In order for us to provide you with a service we need to collect personal data for communication purposes. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

Will Octink share my personal data with anyone else?

We may pass your personal data on to trusted third-party service providers who we continually work with to improve our services and see how you engage with our site and company. Any third parties we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide us.

How will Octink use the personal data it collects about me?

Octink will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it longer than necessary. Octink is now required to retain information by law. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will Octink contact me?

Our primary aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out what personal data Octink holds about me?

At your request, Octink can confirm what information we hold about you and how it is processed. If Octink does hold personal data about you, you can request the following information:

  • Identity and contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Octink or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a specific standard of data protection. In other cases, we will ensure there are standard measures in place to secure your information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with a supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you, (referral data).
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

At Octink we take data protection and your rights as a matter of utmost importance, because of this we need to confirm your identity before we can surrender personal information to you. Octink accepts the following forms of ID when information on your personal data is requested.

  • Passport, driving license
  • Birth certificate
  • Utility bill (from last 3 months)

Managing Director is responsible for online data protection compliance within the Company. If you have any questions or comments about the content of this policy or if you need further information, you should use the contact details provided below:

 

Contact Name: Mike Freely
Address Details: Crown House
30 Commerce Road
Brentford
Middlesex
TW88LE
Email: GDPR@Octink.com
Telephone: 020 3713 5711

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make an enquiry and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

Contained within our website is a tracking code provided by Leadfeeder. This code enables Leadfeeder to track activity on the website and provide us with information based on user visits. This information is readily available in the public domain. It does not provide individual, personal or sensitive data regarding who has visited our website. Leadfeeder can only provide information on companies – not individuals – who have visited our website and it does this by identifying the IP address. This data may be used by us to contact the business about their experience or for marketing purposes.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter, Instagram, LinkedIn, and MailChimp, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.




Social Feed

back to top